I want to share my experience with this company, with the
representative named Lane.
Lane went above and beyond to help me. There was a
defect in my claim and it was denied. | made a small fuss,
but moved on with my life.
The next day Lane personally calls me. I'm guessing he's
like a manager or something. He personally took charge
of my claim, reviewed it, and learned that it should be
approved. Not only that, but the guy was just nice to talk
to. He and | shot the breeze for several minutes and |
cannot remember the last time a company, like a
warranty company, felt so "human".